Below are case studies from some our clients.  We have put these here for you to demonstrate the results you will achieve while working with us. Please select from the categories you wish to see, they are listed in the following order:


Customer Service Training

Unisafe Auckland University’s security team

Ballance Agri Nutrients I.T. Team

Post Haste nation wide customer service training


Sales Training

RaboDirect – Sales Training


NZQA Contact Centre Qualification Level 3

Graeme Pycroft – Department of Labour

James Gray – Open Home Foundation


NZQA Contact Centre Qualification Senior CSR

Manor Reddy – Competenz ITO


NZQA Contact Centre Qualification Level 4

Candice Ardrey- First Assistance

Richard O’Hare – Genesis Energy


NZQA Credit Qualification Level 3

Amber McLean – Motor Trade Finance 

Mark Skews – GM Castle Parcels

Megan Bass – L’Oreal

Yvette Van Rensburg – Temperzone

Elke de Jongh – PSP building & architectural products

Anita Chand – Carter Holt Harvey


NZQA First Line Management Qualification Level 4

Genesis Energy Team complete NZQA FLM Level 4


Contact Centre Managers Course 

Debbie Christian – The Warehouse

Johan Handwerk – Intercity Group

Peter Holder – Lantern Insurance

Nicola Crow – Centre of Performing Arts (THE EDGE)’s Ticket Sales Manager

Annaliese Atina – National Contact Centre Manager – Coca-Cola Amatil NZ

Ian Fenwick – Vodafone NZ


Team Leader Coaching

Lantern Insurance Contact Centre Team Leader Coaching


Vision & Values Training

Vision & Values Training For Hauraki District Council