Rapid Results is one of the leaders in the industry providing online NZQA Qualifications.

Have a look at a few of the qualifications that can help take your career to the next level.

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New Zealand Certificate in Business (Introduction to Team Leadership) Level 3

The New Zealand Certificate in Business (Introduction to Team Leadership) Level 3 is designed for those who are aspiring to becoming a team leader.

This course covers key skills of team leadership, giving the student sound foundation knowledge to enter or enhance their current leadership role.

This qualification will increase confidence & skills in dealing with others.
This course is NZQA recognised and results for completed papers will appear on the student’s record of learning with The Skills Organisation and the New Zealand Qualifications Authority.

Who Should Enrol?

• People aspiring to becoming team leaders.
• Senior representatives, support, administration.
• New team leaders or senior representatives.

The Course Includes

• Access to training via eLearning.
• Student support and assessor feedback.
• Qualification certificate.

Course Pricing

$950 + GST

Flexible start dates with an enrolment period of 5-8 months

New Zealand Certificate in Credit Administration Level 3

The New Zealand Certificate in Credit Administration Level 3 is
designed for students currently working in the Credit Administration
or Control arena.

The course covers key aspects of these roles and associated New Zealand legislation. This course will build on and enhance your existing knowledge in terms of credit practices and processes. It is offered online and has flexible start dates.

This course is NZQA recognised and results for completed papers
will appear on the student’s record of learning with The Skills Organisation and the New Zealand Qualifications Authority.

Who Should Enrol?

• Credit Controllers
• Credit Managers
• Anyone working in credit

The Course Includes

• Access to training via eLearning
• Course textbook
• Student support and assessor feedback
• Qualification certificate

Course Pricing

$850 + GST

Flexible start dates with
an enrolment period of
10 months

New Zealand Certificate in Contact Centres Level 3

The New Zealand Certificate in Contact Centres (Level 3) is designed for those who are currently working in Contact Centres.

This course covers key skills for effective customer service, using the latest contact centre technology, and basic business administration, giving the student sound foundation knowledge to enhance their careers in this field.

This course contains 9 compulsory unit standards, and then a choice of two options (inbound or outbound), which each cover an additional 5 unit standards. Following this, there is a further specialization in either communication or administration/business processing.

Who Should Enrol?

• Contact Centre Agents
• Calling Agents
• Senior CSRs

The Course Includes

• Access to training via eLearning
• Student logbook to complete
• Student support
• Assessor feedback
• Qualification certificate

Course Pricing

$1495+GST

Flexible start dates with an enrolment period of 10 months

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