Loading Events

Upcoming Events

Events Search and Views Navigation

Event Views Navigation

November 2020

Debt Collection

November 17

Take your debt collection skills to the next levelDebt collection can be tough. But like any other aspects in business, it has to be done. After all, unpaid invoices and delinquent accounts can have a huge financial impact on the day to day operations of a business. If you, your team members or your colleagues get anxious to make calls asking for money… Or if you or your team needs to be upskilled on soft skills needed in overcoming customer…

Find out more »

Customer Service Workshop

November 19
Rose Park Hotel, 92 Gladstone Road
Parnell, New Zealand

Master the skill that creates great customer experience and increases customer retention. Stand out from the crowd and beat your competitionThis Customer Service course is designed for all people who interact with customers regularly either by phone or face to face.Staff will have a higher appreciation of their attitude and motivation Better control in conversations between customers and team members Increase rapport building skills to strengthen customer relationshipsTools and techniques for managing and calming upset customers Improved questioning and listening…

Find out more »
+ Export Events