The Training You Need, The Results You Want

We Develop Custom Training Solutions that Make a Difference

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Ian Davey

Ian Davey

Training & Quality Manager Trade Me, Trade Me

“We’ve used Rapid Results to hone the conflict resolution skills for our Customer Service team. After attending one of these courses, our staffers always come out equipped with some extra know-how and keen as a bean to put the things they’ve learned into action.”

Customised Training Courses

We help people and organisations reach their professional potential. Take your teams development to the next level through our customisable training solutions.

Your business and your people have specific needs that general training courses won’t be able to address. Get the right training to maximize your ROI.

Lego Serious Play

Drive creativity and innovation in your company, address business challenges and improve team communication and engagement

In our Lego Serious Play workshops, we share proven and innovative LSP principles that will significantly enhance the outcomes you want.

Engaging Public Workshops

Receive in-depth training that can be immediately implemented when back in the workplace.  This is also a great opportunity to network with other professionals in a similar role.

Our fun and engaging approach in conducting workshops has been proven effective in ensuring our participants get the best out of their training investment.

Online Qualifications

Gain a qualification in your own time and while continuing to work.

You will be supported throughout the time you are studying. Our Assessor will be available 7 days a week to answer your questions and offer additional support.

Not sure what type of training is needed to address your teams’ performance gaps?

The project has been a great success, sure there are always teething troubles with any new software you introduce but as a project team they have delivered this significant change process beautifully.  We are incredibly proud of the team and all they have achieved, once again we credit the TTT workshop for having a huge and positive influence at an early stage of their journey.”

Steph Curin

Waipa District Council

Our Customized Training Programmes

Customer Service

Leadership & Coaching

Sales Skills

Why I Train in the Soft Skills Area

Why I Train in the Soft Skills Area

I am often asked if I can help people get a job and my first question is normally “What qualifications do you have?”

Invariably, the answer is a degree or tertiary qualification which in itself is impressive. However often it is the unasked question that stays with me most.

While your technical skills may get you the job initially, your people skills are what opens most of the doors in the future. Your work ethic, your attitude, your communication skills, your EQ and other personal attributes are the soft skills that are crucial for career success.

In the past, I have employed IT consultants and all of them had great technical knowledge. The ones I wanted were people I could talk to in a language I could understand and didn’t make me feel ignorant. Knowing how to get along with people – and displaying a positive attitude is crucial for success.

In this age of recorded messages, WhatsApp, internet you name it the personal skills are being overlooked. So as Director of Rapid Results I focus on the people skills.

For some reason, organisations seem to expect people to know how to behave on the job. That’s why it is so important to focus as much on soft skills training and development as you do on traditional hard skills.

Contact me anytime if you want to see your staff develop these highly sought after skills. Email me at

Our Upcoming Public Workshops

Trusted by Top Companies

Improve Employee Performance & Increase Business Revenue

At Rapid Results, we are fully committed to helping you and your employees succeed.

We have a proven 4-Step Framework that allows us to deliver effective custom training solutions for our clients.

Get in touch to get a customized training programme for your business.

Our Blogs

The One SURE FIRE Way to Make Your Company Stand Out!!

In today’s global marketplace, there is only one true differentiator to make a company standout: Customer Service. The marketplace is very competitive across all industries – with consumers shopping not only between companies, but across countries. Look at the things...

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Fitting In

“Glad he’s gone – he just didn’t fit in.” Ouch – not a nice legacy when leaving a company. But who’s actually responsible for having team members “fit”? Inductions need to entail more than contracts, introductions, and technical training. New people need to know why...

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Why Compliance Matters

Some business owners find legislation and compliance requirements burdensome. Compliance simply means ensuring the company meets its legal obligations in all aspects of the business. While some requirements seem complicated, it's important to note that they were...

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Why Credit Control & Management is Important to Businesses

Good credit control and management is important to maintain the company's healthy cashflow. If a company has poor credit control policies in place, it may struggle collecting the money they're owed. Some businesses failed to create credit control procedures and hire...

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Need a training boost for your team leaders’ leadership skills?