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July 2017

Lego Serious Play

July 27
Rose Park Hotel, 92 Gladstone Road
Parnell,New Zealand
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This one-day public course is so much more than just playing with Lego! It is an innovative and interactive workshop that will develop communication, creative thinking and team-building skills. The focus is on ensuring that every team member contributes and feels included.

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August 2017

Customer Service

August 8
Rose Park Hotel, 92 Gladstone Road
Parnell,New Zealand
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This 1-day course is designed for anyone who deals with customers either face-to-face or by phone.
Objectives
Staff will have greater understanding of their own motivation and attitude
Improved conversation control
Increased rapport-building skills

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Negotiation Skills

August 15 @ 8:00 am - 1:00 pm
Rose Park Hotel, 92 Gladstone Road
Parnell,New Zealand
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This course is designed for people who negotiate at work with customers, suppliers & business partners. It equips those who's job success depends on their ability to negotiate with tips and techniques to get the best outcome.

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On Job Coaching

August 29
Rose Park Hotel, 92 Gladstone Road
Parnell,New Zealand
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This On Job Training & Coaching Techniques course aims to promote a culture of excellence through individual and small group coaching.

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September 2017

Personalities & Communication

September 12
Rose Park Hotel, 92 Gladstone Road
Parnell,New Zealand
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This Communication course is designed for anyone who would like to understand how to communicated more effectively - either by phone or face to face.

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