Rapid Results has been in the Training & Development business serving the New Zealand market since 2003.

Areas of expertise include Customer Service, Sales, Leadership, Communication, Challenging Customers, Agile and more.

Programmes are only written after a pre-training discussion has been held to ensure that our training is aligned with the mission and values of the company and meets your learning outcomes.

Process for Tailored Workshops

Measuring Effectiveness


We strongly believe that workshops need to ensure a return on investment and believe that a behaviour measurement (level 3 on Kirkpatricks model) is best for soft skills training.

  • We and the stakeholders agree the behaviours that the organisation wants to see changed.
  • We design the workshop / course to address and facilitate this.
  • Prior to each workshop the participant meets with their immediate manager, to look at the objectives for the workshop and agree the participant’s objectives/ expected behaviour change.
  • After the workshop participants will leave with an action plan (of things they learnt that will help with the change required above)
  • Participant meets with their manager and shows the manager the changes made/ gets coaching from the manager.  They could also do presentations to senior managers/ HR about the changes they are making.

We recommend that Managers are fully briefed on the workshops to support their team members on their return.  New behaviours take time to embed and effective and ongoing coaching and feedback may be required before these behaviours are consistently used – particularly in pressure situations.

Our Team

Terry Williams, Training Consultant

Terry Williams has extensive business experience and has a solid understanding of the issues that face real business people in the real world. 

He has lived and worked across New Zealand in Christchurch, Wellington and Auckland.

Linda Guirey, Training Consultant

Linda Guirey is one of the most respected and sought after experts on Attitudes, Beliefs and Choices in the workplace. 

She is an award winning international speaker and trainer with over 15 years presentation and training experience

Cherri Holland, Training Consultant

Cherri Holland has worked with thousands of leaders and service teams from hundreds of organisations and business units across most sectors in 9 countries to improve performance and organisational efficiency.

Elaine McMeeking, Training Consultant

Elaine has a Bachelor of Arts, Teachers diploma and a Masters Degree specialising in Training Management.

She has run her own business for 20 years, working with a variety of clients, in the Corporate, Retail and Government sectors. She has experience working in South Africa, China, Japan, Australia, India and New Zealand.

Tracey Brake, Training Consultant

Tracey has been passionately immersed in the training and development field for six years now. 

Her 20 years of corporate experience in the customer services and contact centre field, combined with her BA in Social Sciences and Conflict Resolution, Youthline counselling experience and grief studies certificate, mean she brings a unique skill set, intuition and perspective to any training, coaching or facilitation session.

Nikki Hommes, Training Consultant

Nikki has a Masters of Business Administration (MBA) Degree, specialising in Coaching and Mentoring and is a qualified Life, Executive and Workplace coach.

In addition to being an NLP Practitioner, she is a Master TetraMap facilitator, Talent Dynamic Flow Consultant & Ignition! Youth Coach. Nikki has run her own training and coaching business for 12 years and been in adult education for 24 years. She is passionate about people and works with them to unleash their full potential.

Her areas of expertise are management & leadership development, communication and team development. Nikki has worked in 6 different countries, across financial services, retail, corporate, government and education sectors.

Colin Brown, Training Consultant

Colin is an accomplished leader with strong business acumen combined with a proven competency in the behavioural aspects that enhance individual and organisational performance. He has facilitated and developed multiple leadership programmes and coached senior managers across a variety of sectors. Has degrees in psychology and a Masters in Business Leadership and is also a licensed MBTI facilitator

He has extensive practical exposure at executive level through managing teams and coaching and advising business leaders. Recognised expertise in organisational branding and communications and can pull together all the elements that increase brand and organisational value. He also retains a keen interest in diversity and has been an active board member on multiple NGO’s over the past 15 years.

Wayne Tollemache, Training Consultant

Wayne’s work has taken him around the world, with a range of roles in a range of industries. His 25 years in the business world have seen him take on roles including COO, Executive Managing Director, and General Manager in New Zealand and Asia. 

Wayne is well known for helping businesses rebound after periods of stagnation. His international experience means he can work in multiple markets, helping businesses expand globally. He brings real life experiences backed up by consulting expertise across all aspects of the business continuum from strategy to governance. He’s passionate about helping businesses grow, and he has the skills and expertise to do it.

Gary Bartlett, Training Consultant

Prodsol specialises in dramatic improvement in challenging situations. In addition to an extensive library of dramatic improvement training programmes Prodsol also provides onsite and online implementation support and coaching programmes.

Gary Bartlett is the primary consultant and driving force behind the development and delivery of dramatic improvement training and support. He will be training a selection of Rapid Results Training Consultants in the dramatic improvement material, in parallel with delivering a series of Rapid Results public and onsite training programmes over the next few months.

Zhi Lee, Training Consultant

Teamworx‘s owner, Zhi Lee has a Bachelor of Engineering (Hons) from Auckland University. He is an ICAgile Certified Team Facilitator (ATF), and a Scrum Alliance Certified Advanced Scrum Master (A-CSM). Zhi is an Enterprise Agile coach with Delivery management experience having previously built up the Development team at Bauer Media over 3 years. He looked after the Digital Delivery Team at Trade Me Property as Head of Delivery for 2 years. He led Mercury Energy’s Delivery Practice for 1.5 years.

He is an experienced visual facilitator and an activist in the international sketchnoting community. As an Agile Coach, these are some of the organisations he’s helped on their Agile journey – Methven, Foodstuffs North Island, Roche International, Mercury Energy, Interactionz.

Elaine Human, Training Consultant

Elaine has a BA, HDipLib (MLIS), a New Zealand Certificate in Tertiary Teaching and a TESOL qualification and has been involved in adult education for over 10 years.

She has lived and worked in South Africa, Canada and New Zealand and has a broad range of business experience.

Elaine has worked in the corporate, political, retail and educational sectors and has run her own business for 3 years. Elaine is passionate about transformation and growth of individuals and companies.

Lakshmi Patel, Qualification Specialist

Lakshmi Patel is a highly experienced assessor and trainer for a variety of Online Qualifications courses. Her expertise includes developing and moderating learning and assessment resources.

Lakshmi holds an MBA and has worked variously as Project Manager and Business Analyst for software projects, and as an educator. Currently she runs her own business, providing consultancy services in the field of education. She also works with children and young adults to teach them life skills, and is a teacher of the Bhagavad-Gītā and the ancient language of Sanskrit.

She provides the much needed support for our trainees to achieve their qualifications.