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March 2021
Managing Remote Staff
Manage Your Remote Team EffectivelyUnderstand how people respond to change (especially if remote working is new to them!) and how to support them to make the change & tap into their motivation.Identify the ways long-distance managers sabotage their own/teams’ success & how to avoid this.Understand the role that language plays, when communicating remotely. Learn how to communicate descriptively, instead of evaluatively.Understand that your Coaching skills are more valuable than your Management skills, including: a) What is coaching?b) The origins…
Find out more »Train the Trainer for Trainers and Presenters
Train the Trainer For Trainers & Presenters What Is Your Goal? To organize& plan a training course. To teach a technical skill. To train a new team member. Give a networking presentation? Effectively use NLP techniques. Conduct a FUN event. To present to your team. To facilitate a class. Our Goals To give the tools to create presentations or training sessions that imparts knowledge and influences change To understand how to get people engaged Know the fundamentals you need to…
Find out more »Team Leader Development
Team Leader Development What's In It For You? Increase team leader knowledge and skills Get the best out of your team Relate the content to various situations and personal needs of attendees Network opportunity for people from different industries to learn from each other Fast Action Bonus Receive a 10% discount to complete the New Zealand Certificate in Business – Introduction to Team Leadership What You'll LearnCommunication Overcome the barriers of communication Effective questioning and listening techniques Building and sustaining…
Find out more »April 2021
Managing Multiple Priorities
Managing Multiple PrioritiesHow to Meet Deadlines and Get More Done WITHOUT Being Constantly StressedA number of companies are wanting their teams to be more effective with their time particularly post-lockdown. Time management skills can help to reduce or even eliminate stress, make individuals more productive, help to meet deadlines and lower stress levels. This Managing Multiple Priorities course aims to provide the attendee with the tools to plan and prioritise their time and get the most out of each…
Find out more »Debt Collection
Take your debt collection skills to the next levelDebt collection can be tough. But like any other aspects in business, it has to be done. After all, unpaid invoices and delinquent accounts can have a huge financial impact on the day to day operations of a business. If you, your team members or your colleagues get anxious to make calls asking for money… Or if you or your team needs to be upskilled on soft skills needed in overcoming customer…
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