Loading Events

Upcoming Events

Events Search and Views Navigation

Event Views Navigation

October 2020

Team Leader Development

October 13 - October 14

Team Leader Development What's In It For You? Increase team leader knowledge and skills Get the best out of your team Relate the content to various situations and personal needs of attendees Network opportunity for people from different industries to learn from each other Fast Action Bonus Receive a 10% discount to complete the New Zealand Certificate in Business – Introduction to Team Leadership What You'll Learn Communication Overcome the barriers of communication Effective questioning and listening techniques Building and…

Find out more »

Lego Serious Play for Trainers

October 21 @ 8:30 am - 5:00 pm

Ensuring that EVERYONE in your training class is participating and interacting successfully with your training method.Providing a tool (LEGO) and a method to ensure that everyone is involved in, contributing to and enjoying the training.So What? Lego Serious Play provides you with an innovative and and powerful asset to add to your "Training Tool Kit." It can be used in any industry, for any age and for almost any kind of training to inspire confidence, creativity, teamwork and innovative thinking.Telephone:…

Find out more »

Train the Trainer for Trainers and Presenters

October 28 - October 29

Train the Trainer For Trainers & PresentersWhat Is Your Goal? To organize& plan a training course. To teach a technical skill. To train a new team member.  Give a networking presentation? Effectively use NLP techniques. Conduct a FUN event. To present to your team. To facilitate a class. Our Goals To give the tools to create presentations or training sessions that imparts knowledge and influences change To understand how to get people engaged Know the fundamentals you need to influence…

Find out more »

November 2020

Debt Collection

November 17

Take your debt collection skills to the next levelDebt collection can be tough. But like any other aspects in business, it has to be done. After all, unpaid invoices and delinquent accounts can have a huge financial impact on the day to day operations of a business. If you, your team members or your colleagues get anxious to make calls asking for money… Or if you or your team needs to be upskilled on soft skills needed in overcoming customer…

Find out more »

Customer Service Workshop

November 19
Rose Park Hotel, 92 Gladstone Road
Parnell, New Zealand

Master the skill that creates great customer experience and increases customer retention. Stand out from the crowd and beat your competitionThis Customer Service course is designed for all people who interact with customers regularly either by phone or face to face.Staff will have a higher appreciation of their attitude and motivation Better control in conversations between customers and team members Increase rapport building skills to strengthen customer relationshipsTools and techniques for managing and calming upset customers Improved questioning and listening…

Find out more »
+ Export Events

Calendar powered by The Events Calendar