This 1-day course is designed for anyone who deals with customers either face-to-face or by phone.
Objectives
Staff will have greater understanding of their own motivation and attitude
Improved conversation control
Increased rapport-building skills
This course is designed for people who negotiate at work with customers, suppliers & business partners. It equips those who's job success depends on their ability to negotiate with tips and techniques to get the best outcome.
This On Job Training & Coaching Techniques course aims to promote a culture of excellence through individual and small group coaching.
This Communication course is designed for anyone who would like to understand how to communicated more effectively - either by phone or face to face.
This two-day public course will develop a Team Leaders’ skills and understanding of a number of areas of leadership. It will explore basic leadership concepts, motivation, communication, managing conflict, leading your team, and many other fundamental aspects of being a Team Leader. It is designed for both new and developing Team Leaders, as well as […]
This Managing Multiple Priorities course aims to provide the attendee with the tools to plan and prioritise their time and get the most out of each day. Investment: $320 + GST
