Understand how people respond to change (especially if remote working is new to them!) and how to support them to make the change & tap into their motivation.
Identify the ways long-distance managers sabotage their own/teams’ success & how to avoid this.
Understand the role that language plays, when communicating remotely. Learn how to communicate descriptively, instead of evaluatively.
Understand that your Coaching skills are more valuable than your Management skills, including:
a) What is coaching?
b) The origins of coaching
c) Using the SCORE model to coach:
• When a team member identifies an issue (how to get them to self-coach)
• When you need to give some developmental feedback to address an issue
Get the best results from your remote staff, by:
a. Providing ‘line of sight’ so they know how they matter and contribute
b. Managing by objectives: Setting expectations, goals and metrics with an employee so (s)he has role clarity
c. Listening effectively
d. The power of positive feedback, to tap into motivation
We will use the Zoom platform to deliver this workshop in a virtual classroom environment.
This course is registered under the NZTE Capability Voucher Scheme and you may be eligible for funding of up to 50% of the cost up to a maximum of $5,000. Please contact us for details, or visit this link to register your company.
DATE: Monday 10th May
TIME: 9am – 4pm
COST: $440 + GST