Team Leader Summit A Huge Success!

In conjunction with CRM Consulting, Rapid Results put together a one day Team Leader Summit for the sole benefit of networking and improving career planning for people in the contact centre industry.  The summit was booked solid, with more than 40 team leaders from...

What is LEGO Serious Play?

Having used LEGO Serious Play for a number of years and seen its positive effects in the boardroom and training room, I’d like to answer this question of, ‘What is LEGO Serious Play?’ and the next one which is probably, “What can it do for me...