by Carolyn Burnet | Sep 7, 2020 | Uncategorized
Business is tough and going to get tougher so how do we perform as best as we can? As a training company, I am obviously going to write about continuous development! Surveys have shown that less than 20% of New Zealand businesses measure any tangible impact from...
by RapidResultsNZ | Nov 29, 2019 | Uncategorized
Written By Our Guest Author: Cherri Holland Are you wasting a million dollars a year? If you have sales over $15Mil, you could be – 7% of annual revenue has been attributed to poor leadership. Stats show: The #1 reason employees leave is a ‘bad boss’ (the best leave)...
by Carolyn Burnet | Nov 12, 2019 | Staff Management, Training & Development, Uncategorized
Good credit control and management is important to maintain the company’s healthy cashflow. If a company has poor credit control policies in place, it may struggle collecting the money they’re owed. Some businesses failed to create credit control...
by Carolyn Burnet | Aug 12, 2019 | Uncategorized
Great presentations have engaged audience. Let’s face it. It’s one of the common challenges of presenters, especially those who are presenting the first time. For one, standing in front of people to present a message can be nerve-wracking in itself. Keeping your...
by Carolyn Burnet | Jun 23, 2019 | Customer Service, Uncategorized
Competition is ever present – if we don’t look after our customers then someone else will! But how do I do this? What is Customer Service? We all know poor customer service when we experience it. We’re kept waiting – either in a queue or on the phone. Our toes are...
by Carolyn Burnet | Nov 30, 2018 | Uncategorized
Christmas is racing towards us and many businesses are under pressure as they become busier. This does not mean that it is acceptable to dictate how your customers, or potential customers, can contact you. No customers = No business. Continue to provide superb...
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