by RapidResultsNZ | May 23, 2013 | Coaching, Staff Management, Team Leadership
Every time an employee leaves the company it costs the company time, money and effort to replace them. Most of the research suggests the amount of money it costs to replace an employee is at least equal to and often greater than their leaving annual salary. So...
by RapidResultsNZ | Aug 9, 2012 | Coaching, Self Development, Staff Management
The London 2012 Olympic Games have now concluded during which we have seen some amazing examples of sporting prowess. Some of us will have shared in the incredible emotion as we’ve witnessed a running athlete drop to their knees realising they have won a title...
by RapidResultsNZ | Apr 13, 2012 | Coaching, Customer Service, Self Development, Team Building
As customers we often complain about the level of service we receive from people we are trying to spend money with. How many times have you ever thought about how we interact with those providers and whether or not our manners and the way we interact with providers...
by RapidResultsNZ | Dec 15, 2011 | Coaching
The first basic rule for coaching is to realise that each person is different and that they will require some individual attention and approach in regards to feedback and coaching. Some people will be very sensitive and embarrassed to be given constructive feedback...
by RapidResultsNZ | Dec 8, 2011 | Coaching
Did you know that the ‘way’ you say something (tone) has more weighting on what you say than the words you use? All too often we focus on the words that we use rather than the way we use them. It’s true that words are important. In the field of Law, if you...
by RapidResultsNZ | Dec 8, 2011 | Coaching
Sometimes you may find yourself in a position where, geographically, you will not be able to effectively coach regularly enough in the physical space. You may have team members spread far and wide and need to engage in coaching remotely. For some managers these days,...
Recent Comments