by RapidResultsNZ | Sep 3, 2012 | Managing Stress, Staff Management, Team Leadership
There will definitely be times when you need to hold a difficult or courageous conversation. This basically means that you have a situation that needs addressing. There are some things that just don’t go away or get worse the longer you leave them. It’s not just the...
by RapidResultsNZ | Aug 27, 2012 | Customer Service, Staff Management
If you are anything like me you will laugh out loud at this story – read to the end as there are some good points! THE GAS BILL You will like this… And it is a true story! On Thursday, 24th January 2002, Derek Guille broadcast this story on his afternoon...
by RapidResultsNZ | Aug 9, 2012 | Coaching, Self Development, Staff Management
The London 2012 Olympic Games have now concluded during which we have seen some amazing examples of sporting prowess. Some of us will have shared in the incredible emotion as we’ve witnessed a running athlete drop to their knees realising they have won a title...
by RapidResultsNZ | Aug 6, 2012 | Staff Management, Team Building, Team Leadership
As a leader, managing conflict is part of your role. It comes with the territory and you can use conflict that exists as a positive in your team. Don’t be afraid of conflict. In basic terms, conflict can be a difference of opinion. It’s healthy and helps to innovate...
by RapidResultsNZ | Aug 3, 2012 | Change Management, Customer Service, Sales Skills, Self Development, Staff Management, Time Management
I know I am not the only one who rolls their eyes when thinking of getting tradespeople round to do some work. A history and reputation of no shows, no calls, no follow up, no quotes or my personal favourite leaving halfway through a job because they have another job...
by RapidResultsNZ | Aug 1, 2012 | Managing Stress, Self Development, Staff Management, Team Leadership
For many people, searching for delegation tips means they are looking for a short cut to free up some time. The real area to improve on is to stop making excuses for not delegating and there are plenty of them. Usually, their reasoning has no actual basis of truth –...
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