by RapidResultsNZ | Sep 2, 2015 | Uncategorized
Blog by Carolyn Burnet The CRM Awards are now less than a month away and anticipation is building as to who will win this year! Why do companies enter for Awards? Why go through the stress of preparing your team to be benchmarked against others in your industry? Some...
by RapidResultsNZ | Aug 17, 2015 | Uncategorized
Blog by Carolyn Burnet We all talk about Customer Service being paramount in our business. We tell our staff that they must deliver exceptional Customer Service to every customer and we believe that if they do our customers will keep coming back to us – why would they...
by RapidResultsNZ | Jul 27, 2015 | Coaching, Self Development, Staff Engagement
Blog by Tony Burnet A question that I hear constantly is, “Why don’t my staff use common sense?” Many situations can be avoided by using common sense – but what is it? Common sense (also known as Practical Intelligence!) can be learned and should be applied every day....
by RapidResultsNZ | Jun 29, 2015 | Uncategorized
blog by Carolyn Burnet. I am a self-confessed devotee of Lego – and I am well out of childhood! What’s not to love? And it seems that I am not alone. A baker in London who made an edible Lego wedding cake had 144,154 Facebook Likes, 23,048 Comments and 70,417...
by RapidResultsNZ | Apr 28, 2015 | Change Management, Coaching, Managing Stress, Productivity, Self Development, Time Management
Blog by Rapid Results facilitator Terry Williams “Every thought on the wire leads to a fall.” Philippe Petit, High Wire Aerialist. People feel much more responsible for their actions than their inactions. Joseph Hallinan says in his book, Errornomics – Why We Make...
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