by Carolyn Burnet | Jul 22, 2019 | Self Development
Can you imagine Mark Zuckerberg (Facebook CEO) waking up on a Monday morning only to press the snooze button repeatedly because he just didn’t feel like going into the office? Or, Bill Gates (Microsoft) or Jeff Bezos (Amazon). It would be quite a surprise if you saw...
by Carolyn Burnet | Jul 15, 2019 | Team Leadership, Training & Development
Why do you need to invest in leadership development? It’s because companies find it essential in creating competitive advantage for their organizations. Benefits can range from improved financial performance to changing and shaping the culture of the business....
by Carolyn Burnet | Jul 8, 2019 | Customer Service, Training & Development
Photo by rawpixel.com from Pexels Customer Service role is ensuring customer satisfaction and making sure customers get the value they paid for from a product or service. It takes place while performing a transaction for the customer in a form of in-person...
by Carolyn Burnet | Jul 3, 2019 | Self Development, Staff Management, Training & Development
Gone are the days of attaining a certificate, degree, or qualification and never returning to a classroom! Ongoing personal development is necessary regardless of your role or the industry you are currently working in. A lot of schools understand this and are...
by Carolyn Burnet | Jun 23, 2019 | Staff Management, Training & Development
What type of training is needed? Senior Managers know the benefit of training their people: reduction in churn, better productivity, higher engagement, improved team work, personal responsibility…and the list goes on. However, how do they know who are the right people...
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