by Carolyn Burnet | Aug 29, 2019 | Training & Development
We live in turbulent times. Throughout the world there is the threat of conflict and uncertainty. Whether it be trade or military conflict people are becoming increasingly nervous and the business community typically reacts with a fall in the share market. It seems to...
by Carolyn Burnet | Aug 26, 2019 | Training & Development
Employee training is one of the most critical parts of the employee experience. When a new employee starts, they’re a sponge, ready to absorb information about your company, your policies and procedures, and their role and responsibilities. Existing employees also...
by Carolyn Burnet | Aug 19, 2019 | Training & Development
Training and performance improvement professionals work hard every day trying to make training more engaging. Our goal is not to make the training more engaging by itself; we want to improve participation in class, increase learning and retention, and ensure...
by Carolyn Burnet | Aug 5, 2019 | Training & Development
Good presentations are uncommon, but great presentations are rare and are surely magnetic. The present era places great emphasis on good presentation skills. This is because they play an important role in convincing the clients and customers. Presenting is not most...
by Carolyn Burnet | Jul 15, 2019 | Team Leadership, Training & Development
Why do you need to invest in leadership development? It’s because companies find it essential in creating competitive advantage for their organizations. Benefits can range from improved financial performance to changing and shaping the culture of the business....
by Carolyn Burnet | Jul 8, 2019 | Customer Service, Training & Development
Photo by rawpixel.com from Pexels Customer Service role is ensuring customer satisfaction and making sure customers get the value they paid for from a product or service. It takes place while performing a transaction for the customer in a form of in-person...
Recent Comments