Our Course Catalogue

Helping Your Organisation Reach Its Full Potential Through Effective Training
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How Rapid Results Can Help You

Customer Service

Customer Service Skills

This 1-day course is designed for anyone who deals with customers either face-to-face or by phone.

Difficult Customers

This programme provides the solutions and strategies in dealing with difficult situations with customers.

Conflict Management

This course provides the solutions to dealing with difficult situations with customers and colleagues.

Sales Skills

Service-Based Selling

This course approaches sales with the goal of showing customers the value of your products or services, while putting the customer’s needs first and helping them to feel valued as well.

Objection Handling

This programme provides the solutions to dealing with difficult situations with customers, staff and colleagues. You’ll learn techniques to manage customer objections.

Leadership Skills

Team Leadership

From motivating your team to time management and conflict resolution, effective team leadership is a vital but multi-faceted role in your company.

TMI Profiles

TMI Profiling using the TMP Profile tool is an excellent way to understand your own work preferences as well as that of your colleagues. 

Managing Priorities

To understand how to manage stress and learn how to manage tasks effectively and become more assertive in dealings with others. 

Specialty Training Courses

Lego Serious Play

LEGO Serious Play gives you an overview of where the concept comes from, a chance to experience for your self the methodology as you build models and discuss the approach.

Train the Trainer

This is designed to support Trainers to create memorable and meaningful presentations, to understand the art of engagement and the importance of emotion, and to maximize your own style.

Lego For Teachers

While Lego is commonly thought of as a form of play in which children can use their imagination to create and build, not many people realize its function as an effective learning tool for both children and adults.

Presentation Skills

This course approaches sales with the goal of showing customers the value of your products or services, while putting the customer’s needs first and helping them to feel valued as well.

One on One Coaching

Anyone involved in one-on-one or small group training who is wishing to promote a culture of excellence within their team will appreciate the practical skills learned on this course.

Personalities & Communication

This programme is for anyone who wants to learn how to more effectively communicate.

Entry Level Employees

With expertise in people development, the team at Rapid Results are experienced at delivering training to achieve rapid and sustainable results to bring positive change.

Collections Training

The skill of negotiation can be an overwhelming topic and this course gives a very good overview and practical look at the basics required for successful negotiating.

Online Qualifications

Online Qualifications

We offer a range of online qualifications which are completed while the learner is still working.

Online Training Courses

Online Courses

COMING SOON…

The Training You Need,

The Results You Want

“We help people and organisations reach their professional potential.”

We provide customised training solutions for companies and individuals.

This includes Team Leadership, Contact Centre, Online Qualifications & much more…

Get In Touch To Get A Customised Training Programme For Your Business

At Rapid Results, we are extremely committed to help you succeed. Your success is our success.